Troubleshooting

2. Troubleshooting

Find solutions for common technical issues, software setup, and webcam access problems.

To quickly check whether your camera works with RealEye, start with Get your webcam ready for eye-tracking.

• How to enable camera access in Chrome

• How to Report an Issue (Bugs, Errors, Technical Problems) in RealEye

• Get your webcam ready for eye-tracking

• What you cannot test with RealEye

• Getting started

• (Webcam) Eye-Tracking Basics

  • RealEye accuracy

• Licenses & Pricing

• Account Settings

• Study Setup & Settings

  • Study Types

• Content Setup & Stimuli (Items) Settings

• Managing Participants

• Analyzing Study Results

• Advanced Features & Integrations

• Security & Privacy

• Troubleshooting

• Ghost articles